Managing user account deletion from outside the app, as required by Google Play's new policies

Managing user account deletion from outside the app, as required by Google Play's new policies, involves setting up a secure and efficient process. This process should be easy for users to access and use, while also being compliant with data privacy regulations like GDPR or CCPA. Here's a step-by-step guide to manage this:

1. Web Portal Development

• Purpose: Create a dedicated web page or portal where users can request account deletion.
• Features: Include user authentication, account verification, and a simple form or interface for deletion requests.

2. User Authentication and Verification

• Secure Login: Ensure users can securely log in to verify their identity. This might involve email verification or two-factor authentication.
• Data Confirmation: Allow users to review the data associated with their account before deletion.

3. Deletion Request Processing

• Request Form: Include a simple form where users can submit a deletion request.
• Automated Acknowledgment: Send an automated email confirming receipt of the deletion request.

4. Backend Integration

• Database Management: Ensure your web portal is integrated with your app's backend and database systems.
• Data Deletion Process: Automate the process of deleting user data from your databases upon request.

5. Compliance with Data Protection Laws

• Regulatory Adherence: Make sure your process complies with data protection regulations like GDPR, which mandates timely response to deletion requests.
• Data Erasure Confirmation: Notify users once their data has been completely erased.

6. User Communication

• Transparent Instructions: Provide clear instructions on how to request account deletion on your website and in your app.
• Feedback Option: Offer users an option to provide feedback or reasons for account deletion, which can be valuable for improving your service.